Terms & Conditions

Last Updated: June 2026

Welcome to Ekomart. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Acceptance of Terms

By using Ekomart, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Account Registration

To access certain features of our website, you may be required to create an account.

You agree to:

• Provide accurate and complete information.

• Maintain the confidentiality of your account credentials.

• Accept responsibility for all activities conducted under your account.

• Notify us immediately of any unauthorized access to your account.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However:

• Product colors may vary depending on your device display.

• We reserve the right to correct pricing errors at any time.

• Product availability may change without prior notice.

• We may limit quantities purchased per order.

4. Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete.

• Payment must be successfully completed before order processing unless Cash on Delivery (COD) is available.

• We reserve the right to refuse or cancel any order for reasons including fraud prevention, pricing errors, or product unavailability.

5. Shipping & Delivery

Ekomart aims to deliver products within the estimated delivery timeframe. However:

• Delivery times are estimates and may vary.

• Delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control.

• Customers must provide accurate delivery information.

6. Returns & Refunds

Customers may request returns or refunds in accordance with our Return & Refund Policy.

Products may not be eligible for return if:

• They have been used, damaged, or altered by the customer.

• Original packaging is missing.

• The return request exceeds the eligible return period.

Refunds will be processed using the original payment method where applicable.

7. User Conduct

When using Ekomart, you agree not to:

• Violate any applicable laws or regulations.

• Use the website for fraudulent activities.

• Upload malicious software or harmful content.

• Interfere with website security or functionality.

• Impersonate another person or entity.

8. Intellectual Property

All content on Ekomart, including but not limited to:

• Logos

• Graphics

• Product images

• Text

• Website design

• Software and code

is the property of Ekomart or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Third-Party Links

Our website may contain links to third-party websites. Ekomart is not responsible for the content, policies, or practices of external websites.

10. Limitation of Liability

To the fullest extent permitted by law, Ekomart shall not be liable for:

• Indirect or consequential damages.

• Loss of profits, revenue, or data.

• Delays or interruptions beyond our reasonable control.

• Errors or inaccuracies in product information.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

11. Privacy

Your use of Ekomart is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

Continued use of Ekomart after changes are posted constitutes acceptance of the updated Terms & Conditions.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the People’s Republic of Bangladesh.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Ekomart
Email: support@ekomart.com
Phone: +880XXXXXXXXXX
Address: Dhaka, Bangladesh

By using Ekomart, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.